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American TV and Appliance Support Ticket - Johnston, Iowa - Dryer and Washer

American TV and Appliance Support Ticket - Johnston, Iowa

Dryer and Washer

Created By: calbk's Picture calbk Last Reply: calbk's Picture calbk
Priority Level: [Emergency] Status: [Open]
Created: 7 years ago Last Updated: 7 years ago
Department: N/A Replies: 0

Bosch dryer not working, washer is failing, Refrigerator is on 5th service call.
We purchased an extended warranty and the "tech" called in sick--previous day verified appt time between 745am and 9am American rep called at 2 min b4 9am AND SAID THE TECH IS OUT SICK, and u will be rescheduled. We are a family of five and laundry is daily. Do they care--NO--Cust service people really sucked and were no help. There website says says they will pay u $50.00 if the appoitment is missed guess what happens we dont do that.Do not buy from American if you want poor service after the sale and no help when u need it. We have had this happen before and got nowhere---They just don't care.


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